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Customer States (BMW Driver Forgot To Use His Blinker) | Just Rolled In

18 February 2025

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0:00 Intro.
0:05 No extra info.
0:25 "We checked your suspension and it is not. It is not what? -Suspending."
0:52 "Customer states "I heard some noises while driving down the road and then a bunch of fluid and metal came out from the rear of the vehicle".
1:17 No extra info.
1:29 No extra info.
1:43 More difficult to lift obviously with 3 motors in the rear
2:05 With that tire wear, he doesn't even need an alignment
2:14 No extra info.
2:23 No extra info.
2:44 No extra info.
3:03 "I want to know what he used."
3:15 The engine is still running but knocking badly.
3:46 "Always remember to change the oil in your ecu."
4:01 "Lexus NX F sport came in saying they had no braking power. Noticed the piston on the rear brake (with an electric parking brake actuator) was completely missing. They drove in like this for 30 minutes".
4:13 In upstate NY.
4:23 No extra info.
4:59 No extra info.
5:15 No extra info.
5:45 No extra info.
6:15 Genuinely he had never encountered a coolant filter before.
6:29 No extra info.
6:46 "Also customer said brakes were grinding so he removed caliper & tie wrapped it to strut & drove it that way for a month and a half, caliper leaking now".
6:53 Super Duty Rim Failure.
7:07 No extra info.
7:16 No extra info.
7:30 No extra info.
7:58 "Ankle deep if you’re sitting on the roof."
8:19 "Anime vehicle".
8:49 Outro. Thanks for watching!

Customer States (Rusted Deathtrap Fails Inspection) | Just Rolled In

13 February 2025

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Customer States (LOUD Bang While Driving Car | Just Rolled In

9 February 2025

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0:00 Intro
0:05 No extra info.
0:13 "Work order said check rear suspension but front strut was completly snapped off".
0:45 No extra info.
0:56 "2007 Ford Ranger with Flintstones floor package. Bondo on half the bed. Frame rotten. Most front suspension parts shot. Went to scrapyard."
1:12 No extra info.
1:26 "Customer States "I think I need a need ball joint"
1:40 "Stuck in drive and wouldn't shift"
1:49 "Customer stated clunking noise. The strut broke from the spindle and someone welded it back on along with welding the caliper that was missing a bolt. The strut snapped and destroyed the axle, tierod, control and sway bar links. Customer declined all repairs."
2:06 "Great place for your suction mount if you don’t care about ruining the head unit".
2:13 No extra info.
2:36 "Headlight sounds like a broken air raid siren".
2:52 No extra info.
3:04 "This engine still ran"
4:09 "Customer states, slight noise coming from 2001 ford ranger diff, doesn't know how that could have happened."
4:31 "What is wrong with this oil pressure switch?"
4:46 No extra info.
4:59 "It will need new tires and brakes at a minimum."
5:18 No extra info.
5:47 No extra info.
5:59 No extra info.
6:19 "Customer declined all service to "find someone that will do just pads". Nice guy, just not that smart."
6:44 "Almost overheated the engine because of it too".
7:12 "I'm gonna crash out".
7:41 No extra info.
8:40 No extra info.
8:47 Outro. Thanks for watching!

Customer States (Brakes On Fire) | Just Rolled In

5 February 2025

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0:00 Intro
0:05 No extra info.
0:22 "Kenworth t880 came in for oil in the cooling system. During troubleshooting noticed the brake drum was actually split in two. Customer declined repairs".
0:34 No extra info.
0:43 No extra info.
0:55 "A car rolled in stating everytime they turn the car honks. He said he replaced his headlight then it started this issue".
1:08 "Door closes funny too now, you guys think this’ll be totaled?".
1:13 "Customer states check engine light, car not driving different. I found P0455 large evap leak detected. Went to check the gas cap on my way back to the office and this happened".
1:27 "Had a bloke come in saying he had a wheel bearing noise in the rear, the retaining pin and spring for one of the shoes had come off and made his brakes shit the tin, he'd been driving around with it loose for months and eventually turned out like this, with a pedal that went to the floor, didn't get a photo of the back plate but I had to hammer it back in place. everything in the drum brake had been bent, broken, cut, missing or cactus".
1:48 No extra info.
1:56 No extra info.
2:16 No extra info.
2:49 No extra info.
3:09 "I suspected the starter was frozen, but not quite like this...'17 transit with the 3.5 boosty-boi. That's solid ice in there cradling the flywheel all nice and cozy. The starter motor even took a piece when it came out.
I think I might finally cave in and get some water protection for the top of the engine. Update: Thawed it out with a portable heater and a warmer day, slapped a new starter motor in there and she's good to go!".
3:20 "Was behind this guy on my way home from work. I work at a shop and immediately thought how is this even on the road being like this."
3:30 No extra info.
4:00 No extra info.
4:10 No extra info.
4:20 "Hubcaps melted. Think the brakes got so hot it melted the hubcaps, stopped and saw they were glowing red."
4:31 No extra info.
4:46 No extra info.
4:54 No extra info.
5:09 No extra info.
5:26 No extra info.
5:38 No extra info.
6:24 No extra info.
6:38 "One of the biggest tips I tell people when buying used is do not be shy and get on hands and knees with a flash light and look ALL around the bike...especially the engine. Look for repaired damaged or s**t like in these pics.Now he has to spend money on another engine. Whoever sold it to him knew it had severe engine case damage."
6:55 "Mom went to the local gmc dealership for a 100k mile checkup. She also complained about squishy brakes. The dealership told her she needed a coolant flush, brake flush, new brake booster and master cylinder (Apparently a leaky master cylinder breaks a booster but I don't know a ton about hydro brakes to fact check) and new serp belt and tensioner. I am a certified heavy duty diesel mechanic so when she comes home saying she took it back for the second time and the manager and tech looked at it and said it's fine but she said her brakes don't feel right, I decided to take a Quick Look. I noticed her brakes go practically to the floor (I test drove and they indeed need to be absolutely crushed to stop). I noticed oil physically dripping off the front of the engine and side of the engine, coolant level nonexistent and part of her brake system leaking."
8:21 Outro. Thanks for Watching!

Customer States (Deathtrap Vehicles Driven To The Shop) | Just Rolled In

1 February 2025

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Customer States (Mechanic Sets Car On Fire) | Just Rolled In

27 January 2025

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0:00 Intro
0:05 No extra info.
0:37 "Vehicle towed in from another shop diagnosed as a starter motor, found hole in block".
0:46 No extra info.
0:54 "Mechanic buddy fixed my springs. Does this look right to you guys?"
1:03 No extra info.
1:21 No extra info.
1:29 No extra info.
1:56 "Customer reports strange noise when braking on his mustang. Found brake rotor to be completely separated from hat".
2:04 "Pulled up behind me after I parked... No idea how there's even enough room to drive".
2:15 "Db9 service and the air filters haven’t been changed since 2018!!!!!! Also it has FULL service history from Aston Martin main dealer!! So lucky find and this v12 needs to breath!!!".
3:06 "I think this McLaren 720s transmission has "been apart" already...
Came in leaking DCT fluid from multiple places around the outside of the case. Looks like a Humpty Dumpty rebuild situation with some impressive yet unaffective welding throughout the inside of the trans".
3:26 "Customer hit a little speedbump".
3:36 No extra info.
4:00 No extra info.
4:10 "I bought this ZF-5 manual transmission on marketplace and this is what I found when I took it apart to rebuild it".
4:55 No extra info.
5:06 No extra info.
5:32 "Tire was ok but rim and wheel had puncture!"
5:43 No extra info.
6:05 No extra info.
6:15 No extra info.
6:48 "Came in for an oil change, let the customer know about extreme frame. Rust and the ratchet strap holding the gas tank up and tied to the leaf spring was not safe. Customer declined any repair repairs".
7:02 "2014 Ram 1500. Technician replaced a starter a week before, the customer had the vehicle towed back with a no start concern. Accidentally discovered this when inspecting the starter".
7:21 "Exhaust monkeys at it again. A '65? mustang rolled in (we are a mopar resto shop but it's a buddies car) to get running again after being parked for 20ish years. Doing my pre inspection found the usual shot upper balljoints and outer tie rod ends and one inner along with small to large leaks from pretty much everything but the best was the absolute choice routing of the left exhaust pipe and rear flex line. I should mention this car is still a single pot car so he got lucky".
7:38 "Customer came in for tires, technician noticed rear rotors were broken from the hub. Customer declined repairs saying he'll do them later when he feels like it".
8:01 "Washers aren't expensive brother".
8:08 "Mazda CX-5. Customer states: Noise coming from passenger front tire after getting tire/wheel replaced at tire shop. Check and advise".
8:19 No extra info.
8:28 Outro. Thanks for watching!

Customer States (McDonald’s Breaks Down Car) | Just Rolled In

22 January 2025

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0:00 Intro
0:05 "t's a stickered up Ford Taurus with a cracked wheel that he didn't even mention".
0:18 "Customer came back after we told him there's serious rust damage and asked for an alignment after foaming in most of the problem spots".
0:37 "S10 "low oil pressure".
0:58 "Remember to change your oil folks. 80k on the odometer, and customer presented us with work receipts for oil changes, but obviously its been a long while since this one’s seen any fresh Dino juice".
1:16 "customer states just need a forced regen, no other repairs, just had some electrical work done. Picture accompanied is the electrical work".
1:35 "Customer with a Bmw came in for tires, when the tow truck guy came he tried to start it but would not start, we opened the gas cap and found a mcdouble sandwich in the gas area and now it will not start, car was towed to bmw for rebuild".
1:53 "backwards muffler".
2:01 "Customer came in complaining of a noise when accelerating. Check and found the turbo was bad. During the diagnosis, found the customer hadn't been performing regular oil changes and the engine was sludge. The oil feed and oil return lines were completely clogged with sludge. Also found some of the egg tube's near the turbo had gotten so hot that they melted. I recommended a new engine and turbo due to the sludge and possible engine damage. The customer is providing there own turbo and wants to perform an engine flush. Advised customer that if any sludge remains and clogs the oil feed line again, it will void the warranty on the turbo. They said they are fine with that".
2:42 "Oil and filter never been changed. It’s done 114000 miles 😬".
2:51 "2008 Jetta 2.0T I picked up to scrap. Owner said sounded like a bag of bolts before it shut off while driving. The motor was locked up, I bumped the key a couple times and managed to get it started. I've never heard an engine sound so bad! It threw a rod loading it on a different trailer later that day."
3:18 "Customer states: engine can not run after pulling 3 Cars that stuck in the mud".
3:29 "Customer only came in for a flat repair. Customer said, he is aware about strut being broken prior to bringing the car in. Also it had a damaged front and rear suspension components. My shop told customer is not safe to drive and needed go to body shop to have it looked at soon as possible. Customer ended up not getting any work done to vehicle and drove away".
4:14 "The difference between a good inner and outer tie rod end and a bad one. Coming off of my own car, a 2000 Honda Civic".
4:34 No extra info.
4:50 No extra info.
5:05 "The technician was searching for a wheel lock key in this customer's Dodge pickup and noticed live ammunition in various places in the truck. The technician notef that this would seem normal in the USA but he was in Canada where firearm rules are much stricter. It is illegal to transport ammunition anywhere except between your house and a shooting range or hunting grounds".
6:07 "Brand new engine direct from the mothership, seems they forgot a few things. Luckily it’s an easy fix, but come on, what kind of QC lets this slip through".
6:22 No extra info.
6:34 No extra info.
6:49 No extra info.
7:12 "c/s had a friend replace power steering pump, thinks pump is defective. Can’t park that there mate".
7:23 No extra info.
7:37 "Towed in, due to beauty ring blocking the immoblizer signal".
8:14 "t I was at work and this guy was just parked in the lot still in there truck smoking a cigarette enjoying life on new years eve 2024. Tire is gone and so is the rim . Duct tape plex glass window for street cred".
8:33 "We heard a noise coming from the C63's belt drive a few days earlier and thought it would be a good idea to take it for a spin around the Nürburgring. End of story: The belt came off, the alternator failed, the servo was broken, there was no air conditioning, and the water pump failed. The water temperature in the car reached over 120°C (248°F) and is now losing coolant. Well... play stupid games, win stupid prizes I guess".
9:03 Outro. Thanks for watching!

Customer States (Loud Noise On Deathtrap Car) | Just Rolled In

17 January 2025

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0:00 Intro
0:05 No extra info.
0:18 No extra info.
0:44 "2001 chevy 3500 270k miles. Customer States attempted to fix high pressure power steering fluid leak in brake booster line with extra hose JB Weld and pipe clamps".
0:59 No extra info.
1:29 "Customer states, check alignment and perform if needed. Technician states underglow is wrapped around tie rods".
1:45 "By far the WORST (and most difficult) windshield I’ve ever had to remove… car belongs to my parts manager. He got LUCKY".
1:56 No extra info.
2:11 No extra info.
2:43 No extra info.
2:53 "The new guy lied about his experience. Guy told us he had 5 y experience, can't even do a block heater end".
3:03 "This 2018 tacoma came in the shop complaining of a front end nose, diagnose and found wheel bearings to be bad making excessive noise. Customer Declined service due to being expensive and would fix it him self. A weeks goes by and arrives in a tow truck stating the truck drives worse then what it did when it came in last week and found the passenger wheel bearing to broken into to pieces".
3:32 No extra info.
3:56 "Smells how it looks. Jeep renegade that was towed in during a snow storm. Had the joy of trying to get it start to pull it into the shop. Best I can figure is that it’s all cigarette ash and mold. Didn’t know they made the renegades in a manual tho".
4:07 No extra info.
5:05 "Customer states they parked their vehicle by a pothole, and came out with the control arm in half and axle destroyed".
5:14 "Car in desperate need of help rear main seal leak, bad brakes, shocks and rotted heat shield. Oh and the knuckle broke so the shock is bluetooth".
5:54 "Customer came in for an alignment. He said his son hit a speed bump. Originally the plastic skid plate was hanging down. While I was under there I noticed the the bottom joints of the sway bar links had completely popped out and the sway bar moved freely. Upon further inspection we discovered that the outer and inner tie rods were bad. The rack was leaking fluid into the tie rod joints. The right cv axle was leaking as well and both lower control arms were bad. The customer decided to replace the sway bar links and inner and outer tie rod ends".
6:30 " A year ago I told this guy his rims are f****d. He said he knows. Today he came in asking us to check out a noise he's hearing. When he first came in he was complaining about some noise so I test drove it. I bring it back and put it on the lift and see this rim. I tell him about it's condition. He knew it's like that. I forgot what the noise was, it's been a year lol. But the lead tech pulls it in today, sees the rim and says "Holy shit" so I walked over out of curiosity and it all came back to me the second I saw the crack. This was on a Durango with a V8 and it sounded like it's modified or something."
6:47 "rucks got ghosts in its blood. Key out, ignition off but still running".
7:01 "2016 VW Tiguan comes in for an unrelated issue. 2 inches of ice in the front and rear driver side footwells".
7:15 "Customer states issue with the tire. Determined his axle, tie rod, and lower control arm were heavily damaged".
8:08 "Did a diagnosis for an oil leak on a humvee and thought the starter was grounding out on the oil pan but week later when we took a closer look it was the connecting rod snapped in half and had punched through the oil pan".
8:22 No extra info.
8:31 "A Prius literally filled from the floorboards to the roof with garbage".
8:52 Car in Mississauga Ontario, Canada
8:58 Outro. Thanks for watching!

Customer States (Mechanic Damages New Truck) | Just Rolled In

12 January 2025

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0:00 Intro
0:05 No extra info.
0:15 "Customer asked for proof of bad gasket after already authorising the job".
0:25 "2002 Jeep Liberty, LF caliper piston exploded and RF is metal to metal about to do the same. Customer drove this car into the shop saying they were using the E brake to make stops. They did make the required repairs".
0:45 ¨"driver can't work the HVAC"
1:06 "Customer came in with unrelated issue (aux belt snapped, 6k km over oil change interval of 15k) and upon checking for smoke came out from engine bay we found a glowing ground cable. Note that vehicle has only started for ~10min after repairs".
1:23 "Custy came in for 1 new TPMS sensor. He was an entitled asshole and complained that his tires were off by 1 PSI. 3rd image is instructions for how to change the 3 foot wiper blade".
1:38 No extra info.
1:51No extra info.
2:22 No extra info.
2:34 No extra info.
2:37 "Customer came in for a grinding noise after inspecting his rear brakes, he put the rear pad in upside down".
2:47 "Forbidden oil".
3:00 "I've been involved in the automotive industry in one way or another going on 25 years now, and I ain't never seen no **** like this 😳 wheel fell off with rotor & caliper attached. During which the wheel bearing exploded everywhere when the wheel hit the ground".
3:15 "Looking for backup camera fault and following the coaxial wire back from the camera, I find this bumper/body fakra junction. As I start to release the retaining clip it began to leak. I known there's probably water backed up inside the panel that I was allowing an escape path but it's funny to me The wire is leaking... lol".
3:46 No extra info.
4:03 No extra info.
4:31 No extra info.
4:42 "2024 with only 5000km on it. Must have been beer night at the engine factory the day this thing was put together".
4:52 "2006 Honda accord (customers spare car ) came in for grinding in rear and basic maintenance check. Right rear outer brake pad missing and inner was metal to metal with caliper rubbing into rotor and seized, other side pads were brand new. Thought it could've been an at home project and must've forgot the other side, and of course many other problems with the vehicle".
5:13 No extra info.
5:26 No extra info.
6:08 No extra info.
6:28 "2017 Hyundai elantra, Customer states oil light on and engine sounds scratchy, however customer just had oil change so isn't concerned about the oil. I found the oil pressure switch failed and was leaking oil and poured all the oil out of the motor and the customer drove it to the dealership like that".
6:58 No extra info.
7:28 "Accidently left the ignition on when I left for the day. The battery started to die causing the LED lights to flicker like this. I do in fact go to a lot of raves so that makes it even better".
7:43 No extra info.
8:00 Outro. Thanks for watching!

Customer States (New Car Problems) | Just Rolled In

7 January 2025

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https://www.tiktok.com/@valera12345og

0:00 Intro
0:05 "Bucket truck that came in for an alignment, found both rear axle leaf springs broken, passenger side both leafs that connect to the mounting bolt broke so the whole rear axle shifted".
0:29 No extra info.
0:41 No extra info.
0:51 ¨"Brake pads were so worn out that one of them dislodged from the brackets, ruining them and causing the piston to over extend and grind into the rotor. It needed new brake pads, rotors and calipers, among other unrelated issues. All work was approved".
1:25 No extra info.
1:41 No extra info.
1:56 "Car came in for trade, battery secured with wood upon checkup. Skoda Fabia, from Denmark".
2:12"Brand new truck, my dealership did not install the lift kit
Frame pin gone, alignment doing whatever it wants, my pockets keep getting fatter".
2:22 No extra info.
2:34 No extra info.
2:53 "I am at a loss of words, I don’t even know what to say".
3:08 "Idk about y'all but I say it's patchable, send em back out".
3:22 No extra info,
3:34 No extra info.
3:43 "2012 Altima 2.5L. The tensioner does have a pretty large swing".
3:50 "We fixed him up with a Eaton Truetrac, ring and pinion and new axles".
4:00 No extra info
4:22 "2020 Peterbilt 389 car hauler. Customer states can only get trans to go into 3rd. I'm no dentist but im pretty sure there's supposed to be teeth there. Less than 1 quart of fluid was drained from the trans!"
5:08 "Went to diag a 2020 Hyundai Kona 2.0l that got towed in, found connecting rod hanging from the undercover".
5:17 No extra info.
5:30 No extra info.
5:44 No extra info.
5:59 No extra info.
6:25 "2016 Pro Master with 220,000 miles. Customers original engine had low compression on multiple cylinders so recommended a new motor. Replaced motor with a MOPAR reman 3.6L allowed over half an hour with idle time in bay to check for codes or any other misfires and found none before test driving. In one mile with new motor installed the motor locked up and had vehicle towed back to the shop lifted up in the air to remove pan. I found a bent rod cap bolt, half of a piston rod cap, and a large chunk of the windage tray along with lots of small metal debris. Took a borescope to inspect further and found other rod cap bolts that began to back out along with a large piece of the piston wedged against the rod. Whoever rebuilt this motor did not torque the rod caps and caused catastrophic damage to occur. IN ONE MILE"
7:07 No extra info.
7:44 "The battery dropped below 11.2v and now even with it running at 14.2v it will not shift to drive until you reset the module via a scan-tool".
7:53 No extra info.
8:10 Outro. Thanks for watching!